Employee turnover rates are high, higher than they have ever been. Forcing you into this constant, never-ending cycle of hiring and training new workers. How are you supposed to juggle this with managing the daily operations of a restaurant? Well, the answer is quite simple. Learn to train your employees the right way. That’s it. There are no gimmicks, no magic tricks, having an excellent onboarding process that ensures your employees know what’s expected of them helps to keep your employee turnover rate low.
But what about after the onboarding process? When they’ve been trained and have been working for you for a while, how can you ensure that they stay? This question also has a simple answer. If they are truly the right fit for your restaurant, they will share the same values, same work ethic as you. Therefore, why would they choose to leave a place where they feel like those around them are just like them? A place where they feel comfortable working?
Finding your tribe or the right people to work with is just as important as having an awesome onboarding experience.
Making sure that they matter and what they do in the store matters goes along with finding your tribe or the right people. Because they can be the right fit, but if they aren’t praised or appreciated or at least feel like they are, no matter how comfortable they might feel, they will likely go elsewhere. Gamification can help with that.
Consider adding gamification into your daily routine. It’ll make your restaurant a fun place to work. Instill a sense of community and friendly competition among your workers. Offer prizes for those who can complete the most logs or checklists in a row. Make everything a game.
By going digital and using an app such as FreshCheq, you won’t have to worry about creating the gamification process. It’s already there for you. All you need to do is pay attention.